FAQs

My question isn't answered here. Who can I contact?
Visitor Services staff are ready to help with any questions you may have at (310) 440-7300.

Admission

Do I have to pay admission to the Getty Center?

No. Admission to the Getty Center is free, no ticket or reservation required. However, there is a parking fee of $15 per car, and $10 after 5:00 p.m.

Cell Phone & Wireless Service

Is there cell phone service at the Getty Center?

Yes. Reception can be spotty, however. If you plan to meet others at the Getty Center, we recommend that you agree on a meeting place and time in advance in case cell service is unavailable. The Tram Arrival Plaza (near the Museum Entrance, at the top of the hill) is a convenient meeting point.

Is there wireless Internet service at the Getty Center?

Yes. There is free Wi-Fi available at some public seating areas of the Getty Center. Please note that signal strength varies with location. When you arrive, look for a wireless network named 'GettyLink.'

Parking & Transportation

Do I need a parking reservation to come to the Getty Center?

No. Parking reservations are neither required nor accepted at the Getty Center. Parking is based on availability. Get more details about parking and access.

Do I have to pay to park at the Getty Center?

Yes. While admission to the Getty Center is free, there is a parking fee. Parking is $15 per car or motorcycle, and $10 after 5:00 p.m. for the Getty Center's evening hours, and for all evening public programming, including music, film, lectures, and other special programs. Get more details about parking and access.

How do I pay for parking at the Getty Center?

Self-service pay stations make it convenient to pay for parking at the Getty Center. Take a ticket upon entering the parking structure, park your car, and then bring your ticket to any of the parking pay stations, or to the parking office at the tram departure station, to have it validated. All pay stations accept credit cards and many accept cash. You will need a validated ticket to exit the parking structure.

Find the stations by the elevators on every level of the parking structure, as well as behind the tram station at the top of the hill. Get details about parking and access.

If I make a reservation for an event or the restaurant, do I still need to pay for parking?

Yes. While admission to the Getty Center is free, there is a parking fee. Parking is $15 per car, and $10 after 5:00 p.m. for the Getty Center's evening hours, and for all evening public programming, including music, film, lectures, and other special programs. Get details about parking and access.

Is there parking in the neighborhoods surrounding the Getty Center?

Street parking in the neighborhoods is restricted.

I've got an oversized vehicle. Can I park at the Getty Center?

Parking is available for vehicles between 6'10" and 12'6" tall and of standard car length on level P1 of the parking structure. There is no parking for RVs, motor homes, limousines, and other larger vehicles.

I've got an electric car. Can I plug in?

Yes. Limited parking with plug-ins for electric vehicles is available on a first-come, first-served basis.

Can I ride my bicycle or motorcycle to the Getty Center?

Yes. Motorcycles are charged $15 for parking. Bicycles park at no cost. Groups of 15 or more motorcycles require a reservation (see Group Reservations).

What are my public transportation options?

The Getty Center is served by Metro Rapid Line 761, which stops at the main gate on Sepulveda Boulevard. To find the route that is best for you, call 323-GO-METRO (323-466-3876) or use the Trip Planner on www.metro.net, the website of the Los Angeles County Metropolitan Transportation Authority.

Can I just be dropped off?

Yes. Passenger drop-offs are permitted from cars or vans of 15 passengers or less. For safety reasons, passengers should be dropped off in the designated area located outside of the main parking structure.

Group Visits

Can groups visit the Getty Center?

Yes, groups are welcome at the Getty Center! Please see Group Reservations for information on reservations, parking, dining options, and free tours for groups.

We also have programs for K-12 school groups and college students.

Photography

Is photography allowed at the Getty Center?

Handheld and video cameras using existing light are welcome in the permanent collection galleries. Please check at the entrance of the changing exhibitions for any restrictions in those galleries. Flash photography, tripods, and monopods are not permitted. Any photography is for personal use only and may not be sold. Wedding and engagement photography is not permitted.

Any commercial or other unauthorized use of any transmission, picture, film/type, writing, drawing, or other depiction or description of any Getty name, mark, or logo is prohibited without prior specific written approval of the J. Paul Getty Trust. Please call the Communications Department at (310) 440-7300 for more information.

The Getty may photograph, film, or videotape visitors for educational and promotional purposes. Use of a ticket is implied consent for the use of the holder's likeness, voice, or video image for marketing purposes.

Foreign-language Offerings

Do you have foreign-language materials or services available for visitors who do not speak English?

The GettyGuide multimedia player includes a tour of highlights of the collection at the Getty Museum in Brazilian Portuguese, English, French, German, Italian, Japanese, Korean, Mandarin Chinese, and Spanish. Check out an iPod touch, free of charge, at the GettyGuide Desk in the Museum Entrance Hall. A photo ID is required.

The "Map & Guide," a printed guide to the Getty Center, is available in Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Spanish, and Russian.

An Orientation Film about the Getty is available online in Spanish: El Getty - Película de Orientación (links to YouTube)

Animals

Are pets allowed at the Getty Center?

No. Pets are not allowed on the Getty Center grounds or in the parking areas. Assistive animals, such as guide dogs for the blind, are permitted.

Food & Drink

Can I bring alcoholic beverages to the Getty Center?

Alcohol may not be brought onto the premises. However, beer and wine are available for purchase on site.

Bags, Coat Check, and Umbrellas

Can I bring large bags and luggage to the Getty Center?

Yes. However, backpacks, umbrellas, bags, purses, and packages larger than 11 x 17 x 8 inches must be checked at the Coat and Parcel Check in the Museum Entrance Hall. Please note that all bags may be subject to security inspection.

Does the Getty Center really provide umbrellas for visitors?

Yes! On rainy days, or when the summer sun gets too intense, umbrellas are available for your use while visiting the site. Pick one up from bins at the tram stations, and drop it off as you enter or leave the Museum.

  • Pay Once, Park Twice

    Get same-day parking at both the Getty Center and the Getty Villa for one $15 fee.