The Getty Center Los Angeles The Getty Villa Malibu

For Visitors Who Are Blind or Visually Impaired

Audio Guides
A visual descriptions audio tour offers detailed descriptions of works in the Museum's collection for visitors with visual impairments and those seeking an in-depth looking experience. GettyGuide® multimedia players are available free of charge at the Pick-Up Desk in the Museum Entrance Hall.

 

Lighting
Lighting in the photographs, manuscripts, and drawings galleries may be dimmed to protect the art.

 

Service Animals
Visitors who require assistive animals, such as a guide dog for the blind, are welcome to bring them to the Getty Center.

 

Group Tours by Special Arrangement
With advance notice, Museum Education can arrange tours for communities with special needs, including visual and hearing impairments and physical limitations. More information about group visits, including a group-visit request form with the opportunity to request special accommodations, is available at Tips for Groups.

 

For Visitors Who Are Deaf or Hard of Hearing

Assisted listening devices are available

Assisted Listening Devices
Free assisted listening devices (ALDs) are available for all tours as well as for the Orientation Theater. ALDs are also available for all programs in the Harold M. Williams Auditorium and the Lecture Hall; please inquire with Visitor Services staff.

The ear piece is compatible with external hearing aids.

 
Our introductory film is captioned

Captioning
The orientation film, which is shown on a regular basis in the Orientation Theater in the Museum Entrance Hall, has captioning in English.

 
Sign language services are available

Sign Language Interpretation
Sign language interpretation is available on request. Requests must be made 10 days in advance by calling Visitor Services at (310) 440-7300, or (310) 440-7305 TTY for the deaf or hearing-impaired. You may also e-mail us at visitorservices@getty.edu.

 
Accessible telephones are available

Telephones
All payphone banks include an accessible telephone and amplified volume. TTY public telephones can be found in the following locations:

  • Museum Entrance Hall, by the Coat Check Room
  • Adjacent to the Museum Lecture Hall
  • Adjacent to the Cafe entrance (on level L2)



 

For Visitors with Mobility Impairments

Accessible parking is available

Parking
There are accessible spaces on the entry level (P1) of the Getty Center parking structure. Accessible parking is available on a first-come, first-served basis.

 

Tram
The computer-operated tram from the parking facility to the top of the hill is safe and accessible for visitors using wheelchairs. Please note that wheelchairs are loaded onto the tram only in the end cars.

To reach the tram, take the elevator in the parking lot up to level T1. The tram station is approximately 20 level feet from the elevator doors.

 
Wheelchairs are available

Wheelchairs for Visitors' Use
Standard wheelchairs are available for free at the Lower Tram Station and at the Coat Room in the Museum Entrance Hall.

Event Seating for Visitors Using Wheelchairs
Front and rear row seating is available in the Harold M. Williams Auditorium and the Museum Lecture Hall for visitors using wheelchairs and for their companions. Please arrive early to reach this area before programs begin. Visitor Services staff are available to assist you.

 

Getting Around the Museum
Upon reaching the upper tram station, access the Museum Entrance Hall via the elevator behind the tram. Take the elevator up one level to the plaza.

Elevators available throughout the site, including:

  • In all five gallery pavilions
  • From the Tram Arrival Plaza to the Museum plaza level (approximately 60 level feet from the Museum Entrance Hall)
  • From the Museum Entrance Hall to the second floor of the North Pavilion
  • From the Museum Courtyard to the Central Garden and the Exhibitions Pavilion

 
Restrooms are accessible

Accessible Restrooms
All public restrooms at the Getty Center include accessible facilities. The family restroom, located in the South Pavilion of the Museum, includes private facilities where you can assist a companion.

 

General Information and Tips


Seating and Resting Areas
There are benches and seats available throughout the site—in the Museum Entrance Hall, in the Museum Courtyard, in the Central Garden, at both the upper and the lower tram stations, and in all five gallery pavilions.

The Family Restroom in the South Pavilion has a chair for comfort and privacy.

 

Service Animals
Service animals are welcome.

 

Questions?
For further information, call (310) 440-7300 or (310) 440-7305 TTY, or e-mail us at visitorservices@getty.edu.

 

For Visitors Who Are Blind or Visually Impaired

Audio Guides
A GettyGuide® multimedia player is available free of charge on the first floor of the Museum. The device features audio commentary from curators and conservators on over 150 works of art.

 

Braille and Large Print
Braille and large-print guides are available at the Entry Pavilion and at the information desks upon request.

 

Lighting
Lighting in exhibition galleries containing photographs or drawings may be dimmed to protect the art.

 

Service Animals
Visitors who require assistive animals, such as a guide dog for the blind, are welcome to bring them to the Getty Villa.

 
Visitors exploring a touchable marble sculpture of Venus at the Getty Villa

Touch Statue
Visitors are invited to touch a 20th-century replica of Venus, sculpted by Antonio Canova in 1820. Carved of marble, the statue features a variety of textures and forms.

Find the touch statue at the end of the Outer Peristyle. Explanatory labels are provided in Braille.

Download a map of the Getty Villa site (PDF, 250 KB).

 

Handling Sessions
Offered on select days and facilitated by a Museum educator, Handling Sessions invite you to touch replica objects along with the materials and tools that ancient artists used to create the works of art on display in the galleries. Free with your advance, timed ticket to the Getty Villa.

Learn more and see a schedule of upcoming sessions.

 
For Visitors Who Are Deaf or Hard of Hearing
Assisted listening devices are available

Assisted Listening Devices
Free assisted listening devices (ALDs) are available for all tours as well as for the Orientation Theater. ALDs are also available for all programs in the Auditorium; please inquire with Visitor Services staff.

The ear piece is compatible with external hearing aids.

 
Our introductory film is captioned

Captioning
The introductory film, which is shown on a regular basis in the Orientation Theater by the Atrium (just inside the Museum entrance, to the right), has captioning in English.

 
Sign-language interpretation is available

Sign Language Interpretation
Sign language interpretation is available on request. Requests must be made 10 days in advance by calling Visitor Services at (310) 440-7300, or (310) 440-7305 TTY for the deaf or hearing-impaired. You may also e-mail us at visitorservices@getty.edu.

 
Accessible telephones are available

Telephones
All payphone banks include an accessible telephone and amplified volume. A TTY public telephone is available at the tour bus drop-off area. Visitor Services or security staff can direct you.

 
For Visitors with Mobility Impairments
Accessible parking is available

Parking
Accessible parking spaces are located in both Central and South garages and are available on a first-come, first-served basis. Security staff can direct you to the closest parking available.

 
Wheelchairs are available for free use

Wheelchairs for Visitors' Use
Standard wheelchairs are available for free in the Entry Pavilion.

Event Seating for Visitors Using Wheelchairs
Front and rear row seating is available in the Auditorium and the Outdoor Classical Theater for visitors using wheelchairs and for their companions. Please arrive early to reach this area before programs begin. Visitor Services staff are available to assist you.

 
Restroom Symbol

Accessible Restrooms
All public restrooms at the Getty Villa include accessible facilities. Family restrooms, located adjacent to the Museum Store and at the tour bus drop-off area, include private facilities in which you can assist a companion.

 
General Information and Tips

Seating and Resting Areas
There are benches and seats available throughout the site—in the Entry Pavilion, Museum hallways, some galleries, the Outer Peristyle, the Inner Peristyle, the Herb Garden, and the West Belvedere at the end of the Herb Garden, as well as the Outdoor Classical Theater (the 400-seat amphitheater facing the Museum entrance).

 

Service Animals
Service animals are welcome.

 

Questions?
For further information, call (310) 440-7300 or (310) 440-7305 TTY, or e-mail us at visitorservices@getty.edu.

 



Visit the Getty Villa
Admission to the Getty Villa is free. An advance, timed ticket is required. Book your free tickets to the Getty Villa here. For questions about ticketing and admission, please see frequently asked questions.

 
The Getty Center Los Angeles The Getty Villa Malibu